May 24, 2021May 25, 2021Change Management, Content Marketing, CPG, Customer Experience, Industry Research, Marketing, Retail, Social Media, Strategic Communications, Tech

Livestreaming Enlivens Retail

Retail goes live to air. Livestreaming helps retailers and brands: – Interact […]

May 16, 2021May 25, 2021Brand, Change Management, CPG, Customer Experience, Industry Research, Marketing, Retail

Fitness Invigorates Retail

Health drives global retail growth. The $1.5 trillion global wellness market boasts […]

May 8, 2021May 8, 2021Change Management, CPG, Customer Experience, Industry Research, Marketing, Retail

Sustainable Advantage

This Mother’s Day, retail celebrates Mother Earth. 73% of global consumers say […]

May 2, 2021August 20, 2021Change Management, Customer Experience, Industry Research, Retail, Tech

E-Commerce Fuels Stores’ Evolution

What’s in store? E-commerce’s influence. Online shopping growth has forced retailers to […]

April 25, 2021April 25, 2021Change Management, CPG, Customer Experience, Industry Research, Marketing, Retail, Social Media, Tech

Virtual Try-Ons: Try Before You Buy

Seeing is believing – and buying. To earn consumer trust and e-commerce […]

April 18, 2021April 18, 2021Brand, Change Management, CPG, Customer Experience, Industry Research, Marketing, Retail

Private Label Power

The pandemic has made private labels extra popular. In 2020, the CPG […]

April 11, 2021April 11, 2021Change Management, CPG, Customer Experience, Industry Research, Marketing, Retail, Small Business, Tech

Ravenous for E-Grocery

We crave convenience. Consumers’ migration to e-commerce has made grocery the most […]

April 4, 2021April 4, 2021Change Management, CPG, Customer Experience, Industry Research, Retail

Delivering the Goods

The mall has arrived on our doorsteps. As e-commerce matures, we’ve seen […]

March 28, 2021August 30, 2021Change Management, CPG, Industry Research, Retail, Small Business, Tech

Porter’s 5 Forces: Retail 2021

Who has retail power? Porter’s 5 Forces model helps to explain market […]

March 21, 2021March 21, 2021Change Management, CPG, Customer Experience, Industry Research, Marketing, Retail

Home Sweet Home

There’s no place like home. A full year of working, learning and […]

March 14, 2021March 15, 2021Brand, Change Management, CPG, Industry Research, Marketing, Retail, Small Business, Tech

COVID-19’s Retail Legacy

What. A. Year. Let’s look at COVID-19’s profound influence on global reatil […]

March 7, 2021March 8, 2021Change Management, CPG, Industry Research, Marketing, Retail, Small Business

Ladies Who Launch

Women make their mark in business. In time for International Women’s Day, […]

February 28, 2021March 1, 2021Brand, Change Management, CPG, Customer Experience, Industry Research, Marketing, Retail, Small Business, Tech

2021 Retail Acquisitions

Retail companies go shopping … It’s barely March yet we’ve already seen […]

February 21, 2021February 28, 2021Small Business, Tools & resources

8 Lessons from 8 Years in Business

It’s party time! February marks 8 years since I launched by own […]

February 20, 2021February 20, 2021Leadership Communications, Small Business, Tools & resources

1-Page Business Plan

As a start-up owner, you don’t have time to write a 100-page […]

February 15, 2021June 15, 2021Change Management, CPG, Customer Experience, Industry Research, Marketing, Retail, Social Media, Tech

China’s Retail Innovation

For a glimpse of retail’s future, let’s look at China. Since Friday […]

February 7, 2021February 7, 2021Brand, CPG, Customer Experience, Industry Research, Marketing, Public Relations (PR), Retail

Super Bowl LV Marketing

It’s the biggest night in television. As consumers remain homebound, this Super […]

January 31, 2021February 3, 2021Change Management, CPG, Customer Experience, Industry Research, Marketing, Retail, Tech

How Retail Giants Compete

Rivals reveal where retail is heading. This final post in a series […]

January 24, 2021January 24, 2021Brand, Change Management, CPG, Customer Experience, Industry Research, Marketing, Retail

Walmart 2021 Strategy Diamond

Frugal is fashionable — and Walmart’s making moves to stay ahead. As […]

January 17, 2021January 17, 2021Change Management, CPG, Customer Experience, Industry Research, Marketing, Retail, Strategic Communications, Tech

Amazon 2021 Strategy Diamond

How Amazon keeps winning … As this framework (Hambrick & Frederickson’s Strategy […]