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January 29, 2023January 30, 2023Tech

2023 Retail Tech Trends

Retail tech is on fire. Themes among this year’s top retail tech […]

January 22, 2023January 24, 2023Strategy

Retail Power in 2023 – Porter’s 5 Forces

Retail power dynamics keep shifting … Over the past year: Inflation eroded […]

January 15, 2023January 17, 2023Strategy

2023 Retail Strategy Trends

Retailers blaze a trail beyond traditional retail … This year, more retailers […]

January 8, 2023January 8, 2023Strategy

2023 Retail PEST Analysis

Which factors will influence retail strategy this year? POLITICAL: New global alliances […]

November 14, 2022November 15, 2022Retail

2022 Retail Growth Trends

Retail’s bright spots … Amid reports of soft demand and retail layoffs, […]

October 17, 2022October 17, 2022Marketing, Social Media, Uncategorized

TikTok’s Meteoric Growth

In this second post in the series on retail’s marketing evolution, we […]

September 26, 2022September 26, 2022Marketing, Retail

Retail Media Networks

Retail media boom time … Although consumer spending has declined, retail media […]

September 19, 2022September 19, 2022Retail

How Retail Businesses Adapt to Inflation

Retail companies react to inflation … In this series on inflation, we’ve […]

September 12, 2022September 12, 2022Retail

Inflation’s Big Impact

Inflation is shaping shopping. These recent statistics (and those below) show inflation’s: […]

September 5, 2022September 5, 2022Retail

Inflation Changes Consumer Habits

Inflation is everywhere. As the cost of living rises around the world, […]

August 22, 2022August 22, 2022Retail, Strategy, Tech

E-Commerce Catapults Forward

E-commerce keeps evolving. Last week we looked at how we’re still smitten […]

August 15, 2022August 15, 2022Retail

We Still Love Stores

We adore what’s in store. Even as e-commerce booms, we’re still smitten […]

August 8, 2022August 8, 2022Retail

Physical Stores vs. E-Commerce

Skip the store (or get out & shop)? As our omnichannel habits […]

July 25, 2022July 25, 2022Strategy

2022 Retail Strategy Trends Mid-Year Check-In

What’s driving 2022 retail business strategies? This final post in our mid-year […]

July 18, 2022July 19, 2022Strategy

Retail 2022 – Porter’s 5 Forces Mid-Year Check-In

How has retail power shifted? This mid-year check-in shows some notable movements […]

July 11, 2022July 11, 2022Retail, Strategy

2022 Retail PEST Analysis Mid-Year Check-In

A lot has changed in 6 months … This mid-year check-in on […]

June 21, 2022June 21, 2022Retail

Rising Retail Costs

Retail costs keep climbing. After examining Profitability Pressures and Retail Revenue Drivers, it’s […]

June 14, 2022June 21, 2022Retail

Retail Revenue Drivers

It’s time to grow the top line. As profitability pressures and retail […]

June 7, 2022June 21, 2022Retail

Profitability Pressures

What’s squeezing retail profits? Several market factors keep retail CEOs and CFOs […]

April 26, 2022April 26, 2022Retail

Living Large: 2022 Luxury Trends

Bank on swank … Even as inflation soars, luxury shoppers still pamper […]

March 20, 2022March 21, 2022Strategy

2022 Retail Risks

Retail gets riskier … Across retail categories, CEOs face complex market factors […]

March 6, 2022March 7, 2022Tech

RoboLabor

Robots are transforming into retail associates. Rising demand for robotics is due […]

February 21, 2022February 21, 2022Strategy

Retail Partnership Patterns

Partnerships strengthen retail power. These patterns emerged across the recent Pandemic Partnerships […]

February 6, 2022February 13, 2022Strategy

Retail 2022 – Porter’s 5 Forces

Who has retail power? Market volatility continues to shift power across global […]

January 30, 2022January 30, 2022Strategy

2022 Retail Strategy Trends

What’s fuelling retail strategy? Overall, companies are investing in a superior customer […]

January 23, 2022January 23, 2022Strategy

Amazon’s Pandemic Partnerships

Titans of industry are teaming up. From cashierless coffee shops to sustainability […]

January 16, 2022January 16, 2022Strategy

Target’s Pandemic Partnerships

Target partners with retail powerhouses. From retail giants to up-and-coming brands, these […]

January 9, 2022January 10, 2022Tech

2022 Retail Tech Trends

Tech moves retail forward. This year, innovations will make retail: ⭐ FRICTIONLESS: […]

January 2, 2022January 2, 2022Strategy

2022 Retail PEST Analysis

What factors will influence retail strategy this year? Overarching themes in this […]

December 12, 2021December 21, 2021Strategy

Shopify’s Pandemic Partnerships

Partnering up as e-commerce evolves … Canadian e-commerce giant Shopify has boomed […]

December 6, 2021December 7, 2021Retail

Value is in Vogue

Frugal is fashionable. 🔸 60% of U.S. Millennials live paycheck to paycheck🔸 […]

December 5, 2021December 5, 2021Strategy

Instacart’s Pandemic Partnerships

Instacart is delivering the goods. Its pandemic partnerships reveal how the delivery […]

December 2, 2021December 2, 2021Strategy

Walmart’s Pandemic Partnerships

Walmart’s been busy hooking up. Collaborations keep strengthening the retail giant’s competitive […]

November 21, 2021November 21, 2021Tech

REWIND – 2021 Retail Trends

What a year for retail tech! See how retail leaders have innovated […]

November 1, 2021November 2, 2021Strategy

Target SWOT Analysis

Target is doing so many things right. Differentiating factors include: ⭐️ Happy, […]

October 18, 2021October 18, 2021Industry Research, Strategy, Tech

Ultra-Fast Food

10-minute grocery delivery? The market for instant home delivery is booming in […]

October 12, 2021October 12, 2021Strategy

Walmart’s Partnerships Boost Retail Power

Walmart wants to win. Bold partnerships improve its competitiveness by accessing partners’ competencies, […]

September 6, 2021September 7, 2021CPG, Industry Research, Retail, Strategy, Uncategorized

2021 Retail Risks

Retail’s getting riskier. Here are 5 risks that retailers, brands and their […]

July 4, 2021July 10, 2021Change Management, CPG, Customer Experience, Industry Research, Marketing, Retail, Tech

Jeff Bezos’ Retail Legacy

Jeff Bezos changed retail forever. By catering to us like royalty with […]

June 21, 2021June 21, 2021Brand, Change Management, CPG, Customer Experience, Industry Research, Marketing, Retail

Revisiting 2021 Retail Strategy Trends

It’s been a busy year in retail. Let’s see how these 2021 […]

June 14, 2021June 14, 2021Change Management, CPG, Customer Experience, Industry Research, Marketing, Retail, Tech

Revisiting 2021 Retail Tech Trends

It’s retail tech’s time. A 39% YoY rise in U.S. e-commerce sales […]

June 7, 2021June 7, 2021Change Management, CPG, Customer Experience, Industry Research, Marketing, Retail, Tech

Revisiting Retail’s Revolution

What keeps retail CEOs up at night … Let’s revisit this 2021 […]

May 31, 2021May 31, 2021Change Management, Content Marketing, CPG, Customer Experience, Industry Research, Marketing, Retail, Tech

1 Year Later – How Covid-19 Changed Global Retail

Retail looks different. Today marks one year since this piece initially went […]

May 26, 2021May 26, 2021Brand, Change Management, Content Marketing, CPG, Customer Experience, Industry Research, Marketing, Retail, Social Media, Tech

E-Commerce as Entertainment

E-commerce and entertainment keep converging. Today Amazon announced it’s buying MGM Studios, as […]

May 24, 2021May 25, 2021Change Management, Content Marketing, CPG, Customer Experience, Industry Research, Marketing, Retail, Social Media, Strategic Communications, Tech

Livestreaming Enlivens Retail

Retail goes live to air. Livestreaming helps retailers and brands: – Interact […]

May 16, 2021May 25, 2021Brand, Change Management, CPG, Customer Experience, Industry Research, Marketing, Retail

Fitness Invigorates Retail

Health drives global retail growth. The $1.5 trillion global wellness market boasts […]

May 8, 2021May 8, 2021Change Management, CPG, Customer Experience, Industry Research, Marketing, Retail

Sustainable Advantage

This Mother’s Day, retail celebrates Mother Earth. 73% of global consumers say […]

May 2, 2021August 20, 2021Change Management, Customer Experience, Industry Research, Retail, Tech

E-Commerce Fuels Stores’ Evolution

What’s in store? E-commerce’s influence. Online shopping growth has forced retailers to […]

April 25, 2021April 25, 2021Change Management, CPG, Customer Experience, Industry Research, Marketing, Retail, Social Media, Tech

Virtual Try-Ons: Try Before You Buy

Seeing is believing – and buying. To earn consumer trust and e-commerce […]

April 18, 2021April 18, 2021Brand, Change Management, CPG, Customer Experience, Industry Research, Marketing, Retail

Private Label Power

The pandemic has made private labels extra popular. In 2020, the CPG […]

April 11, 2021April 11, 2021Change Management, CPG, Customer Experience, Industry Research, Marketing, Retail, Small Business, Tech

Ravenous for E-Grocery

We crave convenience. Consumers’ migration to e-commerce has made grocery the most […]

April 4, 2021April 4, 2021Change Management, CPG, Customer Experience, Industry Research, Retail

Delivering the Goods

The mall has arrived on our doorsteps. As e-commerce matures, we’ve seen […]

March 28, 2021August 30, 2021Change Management, CPG, Industry Research, Retail, Small Business, Tech

Porter’s 5 Forces: Retail 2021

Who has retail power? Porter’s 5 Forces model helps to explain market […]

March 21, 2021March 21, 2021Change Management, CPG, Customer Experience, Industry Research, Marketing, Retail

Home Sweet Home

There’s no place like home. A full year of working, learning and […]

March 14, 2021February 3, 2022Brand, Change Management, CPG, Industry Research, Marketing, Retail, Small Business, Tech

COVID-19’s Retail Legacy

What. A. Year. Let’s look at COVID-19’s profound influence on global retail […]

March 7, 2021March 8, 2021Change Management, CPG, Industry Research, Marketing, Retail, Small Business

Ladies Who Launch

Women make their mark in business. In time for International Women’s Day, […]

February 28, 2021March 1, 2021Brand, Change Management, CPG, Customer Experience, Industry Research, Marketing, Retail, Small Business, Tech

2021 Retail Acquisitions

Retail companies go shopping … It’s barely March yet we’ve already seen […]

February 15, 2021June 15, 2021Change Management, CPG, Customer Experience, Industry Research, Marketing, Retail, Social Media, Tech

China’s Retail Innovation

For a glimpse of retail’s future, let’s look at China. Since Friday […]

February 7, 2021February 7, 2021Brand, CPG, Customer Experience, Industry Research, Marketing, Public Relations (PR), Retail

Super Bowl LV Marketing

It’s the biggest night in television. As consumers remain homebound, this Super […]

January 31, 2021February 3, 2021Change Management, CPG, Customer Experience, Industry Research, Marketing, Retail, Tech

How Retail Giants Compete

Rivals reveal where retail is heading. This final post in a series […]

January 17, 2021January 17, 2021Change Management, CPG, Customer Experience, Industry Research, Marketing, Retail, Strategic Communications, Tech

Amazon 2021 Strategy Diamond

How Amazon keeps winning … As this framework (Hambrick & Frederickson’s Strategy […]

January 11, 2021January 4, 2022Change Management, CPG, Customer Experience, Industry Research, Leadership Communications, Retail, Tools & resources

2021 Retail PEST Analysis

What keeps CEOs up at night … Retail companies’ C-suite teams juggle […]

January 10, 2021January 10, 2021Change Management, Customer Experience, Industry Research, Retail, Social Media, Tech

Why Tech is Winning

Revenge of the nerds? The 43% surge in the tech-heavy NASDAQ index […]

January 3, 2021January 9, 2021Change Management, CPG, Industry Research, Marketing, Retail, Tech

2021 Retail Tech Trends

In 2021, e-commerce will catapult forward. The pandemic sparked a mass migration […]

December 27, 2020January 9, 2021*Thought Leadership, Change Management, CPG, Customer Experience, Industry Research, Retail

2020 Bestsellers

Which products sold well in 2020? Pants? No way. High heels? So […]

December 13, 2020December 14, 2020Change Management, CPG, Customer Experience, Industry Research, Retail, Small Business, Social Media, Strategic Communications, Tech

2021 Retail Strategy Trends

What does 2021 have in store? Reinvigorating retail and getting closer to […]

November 15, 2020January 9, 2021Change Management, Customer Experience, Industry Research, Retail, Tech

2020 Retail Partnerships

Look who’s hooking up … These 2020 retail partnerships reveal where retail […]

November 1, 2020May 20, 2021Customer Experience, Industry Research, Marketing, Retail, Small Business, Tech

Social Commerce is the Future of Retail

Last week’s announcement of the new partnership between TikTok and Shopify dazzled […]

October 21, 2020January 9, 2021Change Management, Customer Experience, Industry Research, Marketing, Retail, Tech

Walmart SWOT Analysis (Q4)

Walmart wants to win. This high-level SWOT analysis shows how Walmart has […]

October 19, 2020January 9, 2021Case Studies, Change Management, Customer Experience, Industry Research, Marketing, Retail, Strategic Communications

Amazon SWOT Analysis (Q4)

Profitable pivots: 2020’s COVID-19 curveball rattled even the biggest retail leaders. In […]

October 16, 2020January 9, 2021CPG, Customer Experience, Industry Research, Marketing, Retail, Small Business, Tech

Why Small is BIG in 2020

Big retailers think small. As the 2020 holiday sales season kicks off, […]

October 1, 2020January 9, 2021*Lead Generation, Brand, Content Marketing, Customer Experience, Marketing, Public Relations (PR), Strategic Communications

7 Ways to Boost Brand Trust

At its core, brand trust is all about communication. Companies can gain […]

September 7, 2020January 9, 2021Change Management, CPG, Customer Experience, Industry Research, Marketing, Retail, Tech

Global E-Commerce Boom

The future of retail is online. This year’s global pandemic has made […]

August 17, 2020January 9, 2021Customer Experience, Industry Research, Marketing, Retail

Why Private Label’s Hot

Private label is on fire. McKinsey found 34% of consumers spent more […]

August 9, 2020February 3, 2022Customer Experience, Marketing, Retail, Tech

Amazon Gets Intimate

Oh baby: Amazon is getting intimate with us. It could be the […]

July 27, 2020January 9, 2021*Thought Leadership, Change Management, CPG, Customer Experience, Industry Research, Marketing, Public Relations (PR), Retail, Strategic Communications, Tech

2020 Retail Trends

According to Stats Canada, Canadians caused a 99% surge in online purchases […]

June 28, 2020January 9, 2021*Thought Leadership, Change Management, CPG, Industry Research, Marketing, Public Relations (PR), Retail, Strategic Communications, Tech

Amazon’s Path to Post-Pandemic Prosperity

This infographic’s alternative title could easily be Why Jeff Bezos Will be […]

June 21, 2020January 9, 2021*Thought Leadership, Change Management, CPG, Customer Experience, Industry Research, Marketing, Retail, Strategic Communications

Pandemic Bestsellers

Shopping habits shift: As we all know, panic in March led to […]

June 15, 2020January 9, 2021*Thought Leadership, CPG, Customer Experience, Industry Research, Retail, Small Business, Social Media, Strategic Communications, Tech

E-Commerce Gets Spicy!

Today’s announcement of Walmart’s strategic partnership with e-commerce superstar Shopify is shaking […]

June 14, 2020January 9, 2021*Thought Leadership, Change Management, CPG, Industry Research, Marketing, Retail, Strategic Communications, Tech

E-Grocery Success Factors

Consumers crave convenience: 2020 is boom time for grocery retailers with robust […]

June 7, 2020February 10, 2021*Thought Leadership, Change Management, CPG, Industry Research, Internal Communications, Leadership Communications, Retail, Strategic Communications

2020 Retail PEST Analysis

What keeps CEOs up at night: Coronavirus impact, global recession, and mass […]

May 31, 2020January 9, 2021*Thought Leadership, Change Management, CPG, Customer Experience, Industry Research, Retail, Strategic Communications, Tech

How COVID-19 Changed the Face of Global Retail

COVID-19 has changed the face of retail. This year’s pandemic has affected […]

May 26, 2020January 9, 2021*Thought Leadership, Change Management, CPG, Industry Research, Retail, Strategic Communications

2020 Retail Rumble

Forget crowdless UFC matches – 2020’s biggest rumble is taking place between […]

May 19, 2020January 9, 2021*Thought Leadership, Case Studies, Change Management, CPG, Customer Experience, Industry Research, Retail, Strategic Communications

Is Walmart winning?

2020 SWOT analysis: Is Walmart winning? The world’s biggest retailer has shown […]

May 10, 2020January 9, 2021*Thought Leadership, Case Studies, Change Management, CPG, Crisis Communications, Customer Experience, Industry Research, Leadership Communications, Retail, Strategic Communications, Tech

Is Amazon Pandemic-Proof?

Most retail companies are burning their 2020 business strategies. The coronavirus crisis […]

May 8, 2020January 9, 2021*Thought Leadership, Change Management, Crisis Communications, HR Communications, Industry Research, Leadership Communications, Small Business, Strategic Communications

The New Skill Set

What Businesses Want (in a Pandemic)… Today’s devastating news that the U.S. […]

May 4, 2020January 9, 2021*Thought Leadership, Change Management, Customer Experience, Industry Research, Marketing, Public Relations (PR), Retail, Strategic Communications, Tech

Pandemic Power Play

By investing $4 billion of operating profit into its COVID-19 plan, Amazon […]

April 28, 2020January 9, 2021*Thought Leadership, Change Management, Content Marketing, Industry Research, Marketing, Small Business, Strategic Communications, Tech

Pandemic-Driven Pivots

Creativity conquers chaos: This year, agile companies have shown profound resilience by […]

April 20, 2020January 9, 2021*Lead Generation, *Thought Leadership, Content Marketing, Leadership Communications, Marketing, Measurement, Strategic Communications, Tools & resources

5 Steps to Make Your Communications Strategic

The coronavirus crisis has forced companies to adapt to new global market […]

April 13, 2020January 9, 2021*Thought Leadership, Change Management, CPG, Industry Research, Marketing, Retail, Strategic Communications, Tech

9 Tech Trends Taking Off Due to Coronavirus

Digital Renaissance: We’re in the midst of a massive, global shift toward […]

April 7, 2020January 9, 2021*Thought Leadership, Change Management, CPG, Customer Experience, Industry Research, Retail, Tech

Amazon is Perfectly Positioned for a Pandemic

Infographic - Amazon is Perfectly Positioned for a Pandemic. Lisa Goller. lisagoller.com

It’s Amazon’s time: The coronavirus crisis is Amazon’s opportunity. The e-commerce giant […]

April 6, 2020January 9, 2021*Thought Leadership, Change Management, CPG, Industry Research, Retail, Strategic Communications, Tech, Uncategorized

Coronavirus Fuels Hiring in These 6 Sectors

Recession-proof sectors: Although we’re all affected by profound changes due to the […]

December 11, 2019January 9, 2021*Lead Generation, Content Marketing, Marketing, Small Business, Social Media, Strategic Communications

Save Time on Your Marketing in 2020

Delight your CEO (and make your competitors cry) by maximizing your marketing […]

November 18, 2019January 9, 2021*Lead Generation, Content Marketing, Marketing, Strategic Communications

Whole-Brain Content

The most effective content for sales balances left-brain logic (cold, objective facts) […]

October 1, 2019January 9, 2021*Lead Generation, *Thought Leadership, Content Marketing, Industry Research, Marketing, Small Business, Strategic Communications

B2B Marketing for Lead Generation

B2B content marketing trends for lead generation sales 2019 2020 Lisa Goller

Content marketing trends to include in your 2019 and 2020 marketing strategies […]

September 26, 2019January 9, 2021Uncategorized

4 Simple Ways to Grow Your Business

Proven marketing tips to stand out (even on a small budget!).

September 4, 2019January 9, 2021*Lead Generation, *Thought Leadership, Content Marketing, Marketing, Small Business, Social Media, Strategic Communications, Tools & resources

B2B Strategic Communications Plan

B2B strategic communications plan to help marketing and communication teams align with their organization's big picture for superior ROI

Match your message to your big picture.

August 7, 2019January 9, 2021*Lead Generation, *Thought Leadership, Content Marketing, Internal Communications, Leadership Communications, Marketing, Public Relations (PR), Small Business, Strategic Communications, Uncategorized

Strategic Content

Before you start drafting the content your next marketing campaign, make sure […]

May 29, 2019January 9, 2021*Lead Generation, *Thought Leadership, Content Marketing, Marketing, Public Relations (PR), Social Media, Strategic Communications

Meaty vs. Snackable Content

Types of content marketing to create for thought leadership and lead generation

Create content your audience craves. Meaty content drives thought leadership; snackable content […]

May 21, 2019January 9, 2021*Lead Generation, *Thought Leadership, Content Marketing, Strategic Communications

How to Create Irresistible B2B Content

Even the dullest B2B topics can transform into riveting content your audience […]

October 16, 2018October 16, 2018*Lead Generation, Content Marketing, Marketing, Strategic Communications

In-Demand Content

What your audience wants: Add these popular types of content to your […]

June 26, 2017June 4, 2019*Lead Generation, Content Marketing, Customer Experience, Marketing, Social Media, Strategic Communications

Know Your Audience

Know your audience: That’s the powerful marketing lesson from Irish rock band […]

May 31, 2017January 11, 2019Content Marketing, Leadership Communications, Marketing

Passion = Purpose

October 27, 2016May 30, 2019Content Marketing, HR Communications, Industry Research, Marketing, Small Business

Proof the Freelance Revolution is Unstoppable

October is Small Business Month, so it’s the perfect time to acknowledge […]

June 28, 2016May 30, 2019CPG, Customer Experience, Industry Research, Marketing, Retail, Tech

Why E-Commerce Giants are Getting Physical

Physical stores for e-commerce companies

In May, e-commerce powerhouse Amazon announced it will open more physical stores, […]

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