October 18, 2021October 18, 2021Industry Research, Strategy, Tech

Ultra-Fast Food

10-minute grocery delivery? The market for instant home delivery is booming in […]

July 4, 2021July 10, 2021Change Management, CPG, Customer Experience, Industry Research, Marketing, Retail, Tech

Jeff Bezos’ Retail Legacy

Jeff Bezos changed retail forever. By catering to us like royalty with […]

June 14, 2021June 14, 2021Change Management, CPG, Customer Experience, Industry Research, Marketing, Retail, Tech

Revisiting 2021 Retail Tech Trends

It’s retail tech’s time. A 39% YoY rise in U.S. e-commerce sales […]

June 7, 2021June 7, 2021Change Management, CPG, Customer Experience, Industry Research, Marketing, Retail, Tech

Revisiting Retail’s Revolution

What keeps retail CEOs up at night … Let’s revisit this 2021 […]

May 31, 2021May 31, 2021Change Management, Content Marketing, CPG, Customer Experience, Industry Research, Marketing, Retail, Tech

1 Year Later – How Covid-19 Changed Global Retail

Retail looks different. Today marks one year since this piece initially went […]

May 26, 2021May 26, 2021Brand, Change Management, Content Marketing, CPG, Customer Experience, Industry Research, Marketing, Retail, Social Media, Tech

E-Commerce as Entertainment

E-commerce and entertainment keep converging. Today Amazon announced it’s buying MGM Studios, as […]

May 24, 2021May 25, 2021Change Management, Content Marketing, CPG, Customer Experience, Industry Research, Marketing, Retail, Social Media, Strategic Communications, Tech

Livestreaming Enlivens Retail

Retail goes live to air. Livestreaming helps retailers and brands: – Interact […]

May 2, 2021August 20, 2021Change Management, Customer Experience, Industry Research, Retail, Tech

E-Commerce Fuels Stores’ Evolution

What’s in store? E-commerce’s influence. Online shopping growth has forced retailers to […]

April 25, 2021April 25, 2021Change Management, CPG, Customer Experience, Industry Research, Marketing, Retail, Social Media, Tech

Virtual Try-Ons: Try Before You Buy

Seeing is believing – and buying. To earn consumer trust and e-commerce […]

April 11, 2021April 11, 2021Change Management, CPG, Customer Experience, Industry Research, Marketing, Retail, Small Business, Tech

Ravenous for E-Grocery

We crave convenience. Consumers’ migration to e-commerce has made grocery the most […]

March 28, 2021August 30, 2021Change Management, CPG, Industry Research, Retail, Small Business, Tech

Porter’s 5 Forces: Retail 2021

Who has retail power? Porter’s 5 Forces model helps to explain market […]

March 14, 2021March 15, 2021Brand, Change Management, CPG, Industry Research, Marketing, Retail, Small Business, Tech

COVID-19’s Retail Legacy

What. A. Year. Let’s look at COVID-19’s profound influence on global reatil […]

February 28, 2021March 1, 2021Brand, Change Management, CPG, Customer Experience, Industry Research, Marketing, Retail, Small Business, Tech

2021 Retail Acquisitions

Retail companies go shopping … It’s barely March yet we’ve already seen […]

February 15, 2021June 15, 2021Change Management, CPG, Customer Experience, Industry Research, Marketing, Retail, Social Media, Tech

China’s Retail Innovation

For a glimpse of retail’s future, let’s look at China. Since Friday […]

January 31, 2021February 3, 2021Change Management, CPG, Customer Experience, Industry Research, Marketing, Retail, Tech

How Retail Giants Compete

Rivals reveal where retail is heading. This final post in a series […]

January 17, 2021January 17, 2021Change Management, CPG, Customer Experience, Industry Research, Marketing, Retail, Strategic Communications, Tech

Amazon 2021 Strategy Diamond

How Amazon keeps winning … As this framework (Hambrick & Frederickson’s Strategy […]

January 10, 2021January 10, 2021Change Management, Customer Experience, Industry Research, Retail, Social Media, Tech

Why Tech is Winning

Revenge of the nerds? The 43% surge in the tech-heavy NASDAQ index […]

January 3, 2021January 9, 2021Change Management, CPG, Industry Research, Marketing, Retail, Tech

2021 Retail Tech Trends

In 2021, e-commerce will catapult forward. The pandemic sparked a mass migration […]

December 13, 2020December 14, 2020Change Management, CPG, Customer Experience, Industry Research, Retail, Small Business, Social Media, Strategic Communications, Tech

2021 Retail Strategy Trends

What does 2021 have in store? Reinvigorating retail and getting closer to […]

November 15, 2020January 9, 2021Change Management, Customer Experience, Industry Research, Retail, Tech

2020 Retail Partnerships

Look who’s hooking up … These 2020 retail partnerships reveal where retail […]