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Category: Change Management

August 6, 2026August 6, 2026AI, Change Management, Retail, Retail Trends, Strategy, Tech

Announcing Retail Evolution

Welcome to Retail Evolution! After chronicling the biggest retail shifts of our time for 15+ years, I’m still in awe of global […]

July 21, 2026July 28, 2026Change Management, CPG, Retail, Retail Trends, Strategy

How US Tariffs on Canada Affect You

Tariff threats boomerang back. Despite playing so well together as co-hosts for FIFA World Cup 2026, the US threatened Canada with new […]

July 14, 2026July 14, 2026AI, Change Management, Industry Research, Retail, Retail Media, Retail Trends, Strategy, Tech

The State of Retail – 2026 Retail PEST Analysis Mid-Year Check

Which powerful forces are shaping retail in 2026? Let’s revisit my 2026 Retail PEST Analysis from the beginning of the year to […]

June 23, 2026July 9, 2026Change Management, Retail, Retail Trends, Sports, Strategy

What Just Changed in Retail?

What rocked retail this quarter? A few retail signals dominated and I break down 2 of them in this video. For the […]

June 16, 2026July 23, 2026AI, Change Management, CPG, Retail, Retail Media, Retail Trends, Sports, Strategy

Retail Signals – Quarterly Executive Briefing

What happened in retail in Q2? What’s up: 🔺 Sports euphoria as commerce fuel🔺 Inflationary pressure due to war🔺 Amazon’s grocery moves🔺 […]

June 1, 2026July 28, 2026*Lead Generation, *Thought Leadership, AI, Change Management, Community, Content Marketing, Leadership Communications, Marketing, Social Media, Strategic Communications

2026 LinkedIn Cheat Sheet

Baffled by LinkedIn’s new algorithm? Confused why this business platform suddenly feels more like Instagram? Unsure how to adapt to get your […]

May 29, 2026July 9, 2026AI, Change Management, Community, Retail, Retail Media, Strategy, Tech

AI-Driven Retail Brings Us Together

Last night’s inaugural AI in Retail (AiR) Meetup at Toronto Tech Week, hosted by RETHINK Retail, was a celebration of an exciting […]

May 27, 2026June 17, 2026AI, Change Management, Marketing, Retail, Retail Trends, Strategy, Tech

OpenAI is a Retail Superconnector

OpenAI plays well with others. Just look at how many powerhouse retailers, brands and retail platforms are collaborating with the AI icon. […]

May 20, 2026July 28, 2026*Lead Generation, AI, Change Management, Community, Content Marketing, Marketing, Social Media, Strategic Communications, Strategy

What LinkedIn Wants: Best practices the algorithm rewards

Frustrated by LinkedIn’s algorithm U-turn? You aren’t alone. (My retail communities have felt confused and bewildered by recent algorithmic shifts, and vocal […]

April 15, 2026July 9, 2026AI, Change Management, CPG, Finance, Private Label, Retail, Retail Media, Retail Trends, Strategy

Why Finance is Driving Retail Strategy

Finance is driving retail strategy. For years, global retailers and brands have had to adapt their business strategy to jolts like: 🔸 […]

April 7, 2026May 7, 2026*Lead Generation, AI, Brand, Change Management, CPG, Marketing, Retail, Strategy

Build Brand Trust in the Age of AI

Brand trust fuels growth. In any relationship, trust is vital but in retail, it’s a competitive advantage. Yet, brand trust is at […]

March 24, 2026May 7, 2026AI, Change Management, CPG, Retail, Retail Trends, Strategy, Tech

Retail Shifts Defining 2026

What happened in retail in Q1? What’s up: 🔺 War as a retail disruptor🔺 Agentic’s soaring influence🔺 Affordability as a retail imperative🔺 […]

March 15, 2026May 7, 2026AI, Change Management, Retail, Retail Media, Retail Trends, Tech

2026 Retail Tech Trends

What are this year’s hottest retail tech trends? 🤖 AI supercharges process efficiency📣 Retail media makes a specific change to fuel growth💋 […]

January 20, 2026May 7, 2026AI, Change Management, CPG, Retail, Retail Media, Strategy, Tech

2026 Retail PEST Analysis

Business as usual is out of style in retail. Look at the profound changes happening across global structures, systems and standards and […]

December 7, 2025May 7, 2026AI, Change Management, Marketing, Retail, Retail Trends, Strategy, Tech

Retail’s Hottest Holiday Trends

Top Q4 retail trends in <40 seconds … See which hot trends affected Black Friday, Cyber Monday and holiday shopping, including: 🎁 […]

December 2, 2025May 7, 2026AI, Change Management, Retail, Retail Media, Retail Trends, Strategy, Tech

Q4 2025 Top Retail Trends

What’s happening in retail in Q4? During the all-important 4th quarter, including Black Friday and Cyber Monday, the most popular sales associate […]

November 7, 2025May 7, 2026AI, Change Management, Customer Experience, Retail, Strategy, Tech

Retail’s AI Evolution

As AI in retail explodes, are you confused? Me too. Here’s a high-level framework to help all of us go from chaos […]

November 3, 2025May 7, 2026AI, Change Management, Customer Experience, Retail, Strategy, Tech

The Race to Conversational Commerce

Retail’s getting conversational. As e-commerce makes an evolutionary leap to conversational commerce, there’s some serious déjà vu. In 2017: 🛍️ Walmart and […]

October 26, 2025May 7, 2026AI, Change Management, Retail, Tech

OpenAI’s Retail Collaborations

🎉 The retail party’s at OpenAI! Look at how many major retail players are collaborating with the AI giant. It’s no wonder, […]

October 19, 2025October 19, 2025Change Management, Small Business, Strategic Communications, Strategy

1-Page Business Plan for 2026

As a start-up owner or an aspiring one, you don’t have time to write a 100-page business plan that meticulously details every […]

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