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Category: Change Management

October 6, 2026October 7, 2026Change Management, Community, Content Marketing, Customer Experience, Marketing, Retail, Retail Media, Retail Trends, Social Media, Strategy, Tech

Retail’s TikTokification

The shopper journey got way more entertaining. TikTok’s magnetism has attracted 1.5 billion monthly average users. That massive crowd is impossible for […]

October 6, 2026October 7, 2026Change Management, Community, Customer Experience, Marketing, Retail, Retail Media, Retail Trends, Social Media, Strategy, Tech

The TikTokification of Retail

TikTok squished the shopping journey. See how the wildly popular social media platform: 🎯 Modernizes retail strategy and infrastructure by bringing retail […]

September 23, 2026October 4, 2026AI, Change Management, Finance, Marketing, Retail, Retail Media, Retail Trends, Strategy

Q3 2026 Retail Trends

What changed in retail in Q3? What’s up: 🔺 Agentic advertising as a retail CFO’s fantasy🔺 Inflationary pressure on companies & consumers🔺 […]

September 22, 2026September 22, 2026Change Management, CPG, Customer Experience, Private Label, Retail, Retail Trends, Strategy

Inflation Shifts Retail & Shopper Habits

Inflation shifts our habits. As the cost of living increases, consumer purchasing power declines, so our money no longer stretches as far. […]

August 6, 2026October 7, 2026AI, Change Management, Retail, Retail Trends, Strategy, Tech

Announcing Retail Evolution. Let’s start with a mega-post on Retail’s AI Evolution.

Welcome to Retail Evolution! After chronicling the biggest retail shifts of our time for 15+ years, I’m still in awe of global […]

July 21, 2026July 28, 2026Change Management, CPG, Retail, Retail Trends, Strategy

How US Tariffs on Canada Affect You

Tariff threats boomerang back. Despite playing so well together as co-hosts for FIFA World Cup 2026, the US threatened Canada with new […]

July 14, 2026September 18, 2026AI, Change Management, Industry Research, Retail, Retail Media, Retail Trends, Strategy, Tech

The State of Retail – 2026 Retail PEST Analysis Mid-Year Check

Which powerful forces are shaping retail in 2026? Let’s revisit my 2026 Retail PEST Analysis from the beginning of the year to […]

June 23, 2026July 9, 2026Change Management, Retail, Retail Trends, Sports, Strategy

What Just Changed in Retail?

What rocked retail this quarter? A few retail signals dominated and I break down 2 of them in this video. For the […]

June 16, 2026September 18, 2026AI, Change Management, CPG, Retail, Retail Media, Retail Trends, Sports, Strategy

Retail Signals – Q2 Executive Briefing

What happened in retail in Q2? What’s up: 🔺 Sports euphoria as commerce fuel🔺 Inflationary pressure due to war🔺 Amazon’s grocery moves🔺 […]

June 1, 2026July 28, 2026*Lead Generation, *Thought Leadership, AI, Change Management, Community, Content Marketing, Leadership Communications, Marketing, Social Media, Strategic Communications

2026 LinkedIn Cheat Sheet

Baffled by LinkedIn’s new algorithm? Confused why this business platform suddenly feels more like Instagram? Unsure how to adapt to get your […]

May 29, 2026September 18, 2026AI, Change Management, Community, Retail, Retail Media, Strategy, Tech

AI-Driven Retail Brings Us Together

Last night’s inaugural AI in Retail (AiR) Meetup at Toronto Tech Week, hosted by RETHINK Retail, was a celebration of an exciting […]

May 27, 2026September 18, 2026AI, Change Management, Marketing, Retail, Retail Trends, Strategy, Tech

OpenAI is a Retail Superconnector

OpenAI plays well with others. Just look at how many powerhouse retailers, brands and retail platforms are collaborating with the AI icon. […]

May 20, 2026July 28, 2026*Lead Generation, AI, Change Management, Community, Content Marketing, Marketing, Social Media, Strategic Communications, Strategy

What LinkedIn Wants: Best practices the algorithm rewards

Frustrated by LinkedIn’s algorithm U-turn? You aren’t alone. (My retail communities have felt confused and bewildered by recent algorithmic shifts, and vocal […]

April 15, 2026July 9, 2026AI, Change Management, CPG, Finance, Private Label, Retail, Retail Media, Retail Trends, Strategy

Why Finance is Driving Retail Strategy

Finance is driving retail strategy. For years, global retailers and brands have had to adapt their business strategy to jolts like: 🔸 […]

April 7, 2026May 7, 2026*Lead Generation, AI, Brand, Change Management, CPG, Marketing, Retail, Strategy

Build Brand Trust in the Age of AI

Brand trust fuels growth. In any relationship, trust is vital but in retail, it’s a competitive advantage. Yet, brand trust is at […]

March 24, 2026May 7, 2026AI, Change Management, CPG, Retail, Retail Trends, Strategy, Tech

Retail Shifts Defining 2026

What happened in retail in Q1? What’s up: 🔺 War as a retail disruptor🔺 Agentic’s soaring influence🔺 Affordability as a retail imperative🔺 […]

March 15, 2026September 18, 2026AI, Change Management, Retail, Retail Media, Retail Trends, Tech

2026 Retail Tech Trends

What are this year’s hottest retail tech trends? 🤖 AI supercharges process efficiency📣 Retail media makes a specific change to fuel growth💋 […]

January 20, 2026September 18, 2026AI, Change Management, CPG, Retail, Retail Media, Strategy, Tech

2026 Retail PEST Analysis

Business as usual is out of style in retail. Look at the profound changes happening across global structures, systems and standards and […]

December 7, 2025May 7, 2026AI, Change Management, Marketing, Retail, Retail Trends, Strategy, Tech

Retail’s Hottest Holiday Trends

Top Q4 retail trends in <40 seconds … See which hot trends affected Black Friday, Cyber Monday and holiday shopping, including: 🎁 […]

December 2, 2025May 7, 2026AI, Change Management, Retail, Retail Media, Retail Trends, Strategy, Tech

Q4 2025 Top Retail Trends

What’s happening in retail in Q4? During the all-important 4th quarter, including Black Friday and Cyber Monday, the most popular sales associate […]

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