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Category: AI

September 23, 2026September 26, 2026AI, Change Management, Finance, Marketing, Retail, Retail Media, Retail Trends, Strategy

Q3 2026 Retail Trends

What changed in retail in Q3? What’s up: 🔺 Agentic advertising as a retail CFO’s fantasy🔺 Inflationary pressure on companies & consumers🔺 […]

August 6, 2026September 18, 2026AI, Change Management, Retail, Retail Trends, Strategy, Tech

Announcing Retail Evolution. Let’s start with a mega-post on Retail’s AI Evolution.

Welcome to Retail Evolution! After chronicling the biggest retail shifts of our time for 15+ years, I’m still in awe of global […]

July 14, 2026September 18, 2026AI, Change Management, Industry Research, Retail, Retail Media, Retail Trends, Strategy, Tech

The State of Retail – 2026 Retail PEST Analysis Mid-Year Check

Which powerful forces are shaping retail in 2026? Let’s revisit my 2026 Retail PEST Analysis from the beginning of the year to […]

July 9, 2026September 18, 2026AI, Brand, Case Studies, Content Marketing, Marketing, Public Relations (PR), Strategy

CASE STUDY: Media Coverage for Brand Trust on AI Platforms & Search

BUSINESS ISSUE:An AI client hired me to prepare a press release announcing a new strategic partnership. The Head of Marketing hired me […]

July 9, 2026July 9, 2026AI, Case Studies, Content Marketing, Marketing, Retail, Strategy

CASE STUDY: B2B Thought Leadership for Growth Marketing Wins

BUSINESS ISSUE: Since I launched my own marketing business in 2013, many clients needed executive-level thought leadership content to boost brand awareness, […]

July 1, 2026July 23, 2026AI, Community, Retail, Sports

Happy Canada Day, hosers!

Happy Canada Day, hosers! ❤️ From waterfalls just outside Vancouver to Mont-Tremblant’s slopes and PEI’s picturesque shores, we have so much to […]

June 16, 2026September 18, 2026AI, Change Management, CPG, Retail, Retail Media, Retail Trends, Sports, Strategy

Retail Signals – Q2 Executive Briefing

What happened in retail in Q2? What’s up: 🔺 Sports euphoria as commerce fuel🔺 Inflationary pressure due to war🔺 Amazon’s grocery moves🔺 […]

June 1, 2026July 28, 2026*Lead Generation, *Thought Leadership, AI, Change Management, Community, Content Marketing, Leadership Communications, Marketing, Social Media, Strategic Communications

2026 LinkedIn Cheat Sheet

Baffled by LinkedIn’s new algorithm? Confused why this business platform suddenly feels more like Instagram? Unsure how to adapt to get your […]

May 29, 2026September 18, 2026AI, Change Management, Community, Retail, Retail Media, Strategy, Tech

AI-Driven Retail Brings Us Together

Last night’s inaugural AI in Retail (AiR) Meetup at Toronto Tech Week, hosted by RETHINK Retail, was a celebration of an exciting […]

May 27, 2026September 18, 2026AI, Change Management, Marketing, Retail, Retail Trends, Strategy, Tech

OpenAI is a Retail Superconnector

OpenAI plays well with others. Just look at how many powerhouse retailers, brands and retail platforms are collaborating with the AI icon. […]

May 20, 2026July 28, 2026*Lead Generation, AI, Change Management, Community, Content Marketing, Marketing, Social Media, Strategic Communications, Strategy

What LinkedIn Wants: Best practices the algorithm rewards

Frustrated by LinkedIn’s algorithm U-turn? You aren’t alone. (My retail communities have felt confused and bewildered by recent algorithmic shifts, and vocal […]

May 14, 2026July 28, 2026AI, Case Studies, Community, Content Marketing, Leadership Communications, Marketing, Measurement, Retail, Retail Media, Social Media, Strategic Communications, Strategy

CASE STUDY – Community Management & Engagement Leadership

BUSINESS ISSUE: A retail media company needed help to unite hundreds of community members, create a sense of belonging and build mutually-beneficial […]

May 11, 2026September 18, 2026AI, Community, Marketing, Retail, Retail Media

Join us at the AI in Retail event in Toronto

🎉 The AI in Retail party heads north. Excited to attend RETHINK Retail’s AI in Retail Meetup at Toronto Tech Week. Thank […]

April 15, 2026July 9, 2026AI, Change Management, CPG, Finance, Private Label, Retail, Retail Media, Retail Trends, Strategy

Why Finance is Driving Retail Strategy

Finance is driving retail strategy. For years, global retailers and brands have had to adapt their business strategy to jolts like: 🔸 […]

April 7, 2026May 7, 2026*Lead Generation, AI, Brand, Change Management, CPG, Marketing, Retail, Strategy

Build Brand Trust in the Age of AI

Brand trust fuels growth. In any relationship, trust is vital but in retail, it’s a competitive advantage. Yet, brand trust is at […]

March 24, 2026May 7, 2026AI, Change Management, CPG, Retail, Retail Trends, Strategy, Tech

Retail Shifts Defining 2026

What happened in retail in Q1? What’s up: 🔺 War as a retail disruptor🔺 Agentic’s soaring influence🔺 Affordability as a retail imperative🔺 […]

March 15, 2026September 18, 2026AI, Change Management, Retail, Retail Media, Retail Trends, Tech

2026 Retail Tech Trends

What are this year’s hottest retail tech trends? 🤖 AI supercharges process efficiency📣 Retail media makes a specific change to fuel growth💋 […]

January 30, 2026May 7, 2026*Thought Leadership, AI, CPG, Retail, Strategy, Tech

Amazon Strategy Matrix

📈 Amazon eyes the B2B prize. This week we saw a big hullabaloo on LinkedIn and in the media about the closure […]

January 29, 2026May 7, 2026AI, CPG, Customer Experience, Retail, Sports, Strategy, Tech

Why Just Walk Out is Winning

Need for speed boosts Just Walk Out’s popularity. Demand will continue to grow for Amazon’s Just Walk Out technology because it solves […]

January 20, 2026September 18, 2026AI, Change Management, CPG, Retail, Retail Media, Strategy, Tech

2026 Retail PEST Analysis

Business as usual is out of style in retail. Look at the profound changes happening across global structures, systems and standards and […]

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