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Tag: tech

July 14, 2026July 14, 2026AI, Change Management, Industry Research, Retail, Retail Media, Retail Trends, Strategy, Tech

The State of Retail – 2026 Retail PEST Analysis Mid-Year Check

Which powerful forces are shaping retail in 2026? Let’s revisit my 2026 Retail PEST Analysis from the beginning of the year to […]

July 9, 2026July 9, 2026AI, Case Studies, Community, Content Marketing, Leadership Communications, Marketing, Measurement, Retail, Retail Media, Social Media, Strategic Communications, Strategy

CASE STUDY – Community Management & Engagement Leadership

BUSINESS ISSUE: A retail media company needed help to unite hundreds of community members, create a sense of belonging and build mutually-beneficial […]

June 29, 2026July 9, 2026*Thought Leadership, Case Studies, Leadership Communications, Marketing, Retail, Strategic Communications, Strategy, Tech

CASE STUDY: B2B Launch Success + Thought Leadership Program

Learn how my retail tech client overcame a lean team to achieve a successful B2B launch and support the launch over the […]

May 11, 2026July 9, 2026AI, Community, Marketing, Retail, Retail Media

Join us at the AI in Retail event in Toronto

🎉 The AI in Retail party heads north. Excited to attend RETHINK Retail’s AI in Retail Meetup at Toronto Tech Week. Thank […]

March 24, 2026May 7, 2026AI, Change Management, CPG, Retail, Retail Trends, Strategy, Tech

Retail Shifts Defining 2026

What happened in retail in Q1? What’s up: 🔺 War as a retail disruptor🔺 Agentic’s soaring influence🔺 Affordability as a retail imperative🔺 […]

March 15, 2026May 7, 2026AI, Change Management, Retail, Retail Media, Retail Trends, Tech

2026 Retail Tech Trends

What are this year’s hottest retail tech trends? 🤖 AI supercharges process efficiency📣 Retail media makes a specific change to fuel growth💋 […]

January 30, 2026May 7, 2026*Thought Leadership, AI, CPG, Retail, Strategy, Tech

Amazon Strategy Matrix

📈 Amazon eyes the B2B prize. This week we saw a big hullabaloo on LinkedIn and in the media about the closure […]

January 29, 2026May 7, 2026AI, CPG, Customer Experience, Retail, Sports, Strategy, Tech

Why Just Walk Out is Winning

Need for speed boosts Just Walk Out’s popularity. Demand will continue to grow for Amazon’s Just Walk Out technology because it solves […]

January 29, 2026May 7, 2026CPG, Retail, Retail Media, Retail Trends, Strategy, Tech

Why e-Grocery May Boom Soon

RTO mandates will fuel e-grocery growth, as workers feel starved for time. Adding same-day grocery delivery will help Amazon win share and […]

January 20, 2026May 7, 2026AI, Change Management, CPG, Retail, Retail Media, Strategy, Tech

2026 Retail PEST Analysis

Business as usual is out of style in retail. Look at the profound changes happening across global structures, systems and standards and […]

January 6, 2026July 9, 2026Community, Retail, Retail Media, Retail Trends, Strategy

Grateful for this recognition & the journey

🎉 Thrilled to be named a Top Retail Expert for the 3rd year in a row. Huge thanks to: 🌟 RETHINK Retail […]

December 7, 2025May 7, 2026AI, Change Management, Marketing, Retail, Retail Trends, Strategy, Tech

Retail’s Hottest Holiday Trends

Top Q4 retail trends in <40 seconds … See which hot trends affected Black Friday, Cyber Monday and holiday shopping, including: 🎁 […]

November 7, 2025May 7, 2026AI, Change Management, Customer Experience, Retail, Strategy, Tech

Retail’s AI Evolution

As AI in retail explodes, are you confused? Me too. Here’s a high-level framework to help all of us go from chaos […]

November 3, 2025May 7, 2026AI, Change Management, Customer Experience, Retail, Strategy, Tech

The Race to Conversational Commerce

Retail’s getting conversational. As e-commerce makes an evolutionary leap to conversational commerce, there’s some serious déjà vu. In 2017: 🛍️ Walmart and […]

October 26, 2025May 7, 2026AI, Change Management, Retail, Tech

OpenAI’s Retail Collaborations

🎉 The retail party’s at OpenAI! Look at how many major retail players are collaborating with the AI giant. It’s no wonder, […]

October 6, 2025May 8, 2026AI, Change Management, Private Label, Retail, Retail Media, Strategy, Tech

Retail in 2025 – Porter’s 5 Forces Check-In

Which retail factors are making the biggest impact this year? As promised, we’re revisiting our Porter’s 5 Forces framework from April to […]

September 29, 2025May 8, 2026Marketing, Retail, Sports, Strategy, Tech

Q3 Top Retail Trends highlights

💥 Retail in 2025 = Chaos + opportunity. Hot trends right now include: 1️⃣ Uncertainty (tariffs, consumer whiplash)2️⃣ Retail media (Amazon+Netflix)3️⃣ Sports […]

September 24, 2025May 8, 2026AI, Change Management, CPG, Retail, Retail Trends, Sports, Strategy

Q3 2025 Top Retail Trends

What happened in retail in Q3? Tech + techtonic shifts. What’s up: 🔺 Tariffs’ impact🔺 Retail media moves🔺 Sports as a retail […]

September 19, 2025May 8, 2026Retail, Strategy, Tech

Retail & Tech Giants Align 2025

Even competitors collaborate. Yesterday’s news of the expansion of Amazon Multi-Channel Fulfillment (MCF) further shows how retail and tech giants are working […]

September 14, 2025May 8, 2026AI, Change Management, Retail, Retail Trends, Strategy, Tech

2025 Retail PEST Analysis Check-In Reel

  Which retail predictions from January actually came true? This quick video highlights several top: 🔸 Political🔹 Economic🔸 Social🔹 Technological … shifts […]

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