CASE STUDY – Community Management & Engagement Leadership
BUSINESS ISSUE: A retail media company needed help to unite hundreds of community members, create a sense of belonging and build mutually-beneficial […]
Tag: AI
CASE STUDY: Media Coverage for Brand Trust on AI Platforms & Search
BUSINESS ISSUE:An AI client hired me to prepare a press release announcing a new strategic partnership. The Head of Marketing hired me […]
AI-Driven Retail Brings Us Together
Last night’s inaugural AI in Retail (AiR) Meetup at Toronto Tech Week, hosted by RETHINK Retail, was a celebration of an exciting […]
OpenAI is a Retail Superconnector
OpenAI plays well with others. Just look at how many powerhouse retailers, brands and retail platforms are collaborating with the AI icon. […]
Why Finance is Driving Retail Strategy
Finance is driving retail strategy. For years, global retailers and brands have had to adapt their business strategy to jolts like: 🔸 […]
Build Brand Trust in the Age of AI
Brand trust fuels growth. In any relationship, trust is vital but in retail, it’s a competitive advantage. Yet, brand trust is at […]
Why Just Walk Out is Winning
Need for speed boosts Just Walk Out’s popularity. Demand will continue to grow for Amazon’s Just Walk Out technology because it solves […]
Retail’s Hottest Holiday Trends
Top Q4 retail trends in <40 seconds … See which hot trends affected Black Friday, Cyber Monday and holiday shopping, including: 🎁 […]
Q4 2025 Top Retail Trends
What’s happening in retail in Q4? During the all-important 4th quarter, including Black Friday and Cyber Monday, the most popular sales associate […]
The Race to Conversational Commerce
Retail’s getting conversational. As e-commerce makes an evolutionary leap to conversational commerce, there’s some serious déjà vu. In 2017: 🛍️ Walmart and […]
OpenAI’s Retail Collaborations
🎉 The retail party’s at OpenAI! Look at how many major retail players are collaborating with the AI giant. It’s no wonder, […]
Q2’s Hottest Retail Trends
What just happened in retail? Q2 delivered a whirlwind of change: 🔺 Tariffs spiked🇨🇳 China made power plays🏀 Sports showed up as […]
Q2 2025 Top Retail Trends
What happened in retail in Q2? A dizzying amount of change. What’s up: 🔺 Tariffs🔺 AI adoption🔺 China retail moves🔺 Sports as […]
2025 Retail Strategy Trends
🎢 2025 is a rollercoaster for retail. For some, it’s thrilling; for others, it’s nauseating. See 5 retail strategy trends that affect […]
3 Ways AI Meets Consumer Needs
AI helps retailers get closer to consumers. Watch how retailers in: 👚 Apparel🛒 Mass merchandise🍎 Grocery … apply AI to align with […]
Retail Tech Trends Highlights
Quick highlights reel! 🎬 Watch which technologies are retail priorities driving investment this year. https://www.youtube.com/shorts/poBTR2-XVzM For the full list of 2025 retail […]
2025 Retail Tech Trends – Highlights Reel
Which innovations will power retail this year? Watch this short video to see which technologies are retail priorities driving investment. https://www.youtube.com/shorts/uKaMqO68sQ0 For […]
2025 Retail Tech Trends
Ready for the blistering pace of retail innovation? This year’s top retail technologies include both apparent and emerging trends like: 🤖 AI, […]
Q4 2024 Top Retail Trends
What happened in retail in Q4? What’s up: 🔺 Holiday deals🔺 AI’s ubiquity🔺 Social shopping (& more) What’s down: 🔻 TikTok’s leverage […]
AI Permeates Global Retail
Why is AI a global phenomenon? In this final installment of a 3-part series, we examine AI’s international appeal in retail. Scroll […]