Announcing Retail Evolution. Let’s start with Retail’s AI Evolution.
Welcome to Retail Evolution! After chronicling the biggest retail shifts of our time for 15+ years, I’m still in awe of global […]
Tag: tech
THANK YOU! 5000 followers
🎉 5000 LinkedIn followers, baby! (Not too shabby for an introvert.) https://youtube.com/shorts/9QUsAYh4-jI?si=jDz_gz0V6vB5VikD 🤖 Special shoutout to the bots for putting me over […]
The State of Retail – 2026 Retail PEST Analysis Mid-Year Check
Which powerful forces are shaping retail in 2026? Let’s revisit my 2026 Retail PEST Analysis from the beginning of the year to […]
CASE STUDY: B2B Launch Success + Thought Leadership Program
Learn how my retail tech client overcame a lean team to achieve a successful B2B launch and support the launch over the […]
CASE STUDY – Community Management & Engagement Leadership
BUSINESS ISSUE: A retail media company needed help to unite hundreds of community members, create a sense of belonging and build mutually-beneficial […]
Join us at the AI in Retail event in Toronto
🎉 The AI in Retail party heads north. Excited to attend RETHINK Retail’s AI in Retail Meetup at Toronto Tech Week. Thank […]
Retail Shifts Defining 2026
What happened in retail in Q1? What’s up: 🔺 War as a retail disruptor🔺 Agentic’s soaring influence🔺 Affordability as a retail imperative🔺 […]
2026 Retail Tech Trends
What are this year’s hottest retail tech trends? 🤖 AI supercharges process efficiency📣 Retail media makes a specific change to fuel growth💋 […]
Amazon Strategy Matrix
📈 Amazon eyes the B2B prize. This week we saw a big hullabaloo on LinkedIn and in the media about the closure […]
Why Just Walk Out is Winning
Need for speed boosts Just Walk Out’s popularity. Demand will continue to grow for Amazon’s Just Walk Out technology because it solves […]
Why e-Grocery May Boom Soon
RTO mandates will fuel e-grocery growth, as workers feel starved for time. Adding same-day grocery delivery will help Amazon win share and […]
2026 Retail PEST Analysis
Business as usual is out of style in retail. Look at the profound changes happening across global structures, systems and standards and […]
Grateful for this recognition & the journey
🎉 Thrilled to be named a Top Retail Expert for the 3rd year in a row. Huge thanks to: 🌟 RETHINK Retail […]
Retail’s Hottest Holiday Trends
Top Q4 retail trends in <40 seconds … See which hot trends affected Black Friday, Cyber Monday and holiday shopping, including: 🎁 […]
Retail’s AI Evolution
As AI in retail explodes, are you confused? Me too. Here’s a high-level framework to help all of us go from chaos […]
The Race to Conversational Commerce
Retail’s getting conversational. As e-commerce makes an evolutionary leap to conversational commerce, there’s some serious déjà vu. In 2017: 🛍️ Walmart and […]
OpenAI’s Retail Collaborations
🎉 The retail party’s at OpenAI! Look at how many major retail players are collaborating with the AI giant. It’s no wonder, […]
Retail in 2025 – Porter’s 5 Forces Check-In
Which retail factors are making the biggest impact this year? As promised, we’re revisiting our Porter’s 5 Forces framework from April to […]
Q3 Top Retail Trends highlights
💥 Retail in 2025 = Chaos + opportunity. Hot trends right now include: 1️⃣ Uncertainty (tariffs, consumer whiplash)2️⃣ Retail media (Amazon+Netflix)3️⃣ Sports […]
Q3 2025 Top Retail Trends
What happened in retail in Q3? Tech + techtonic shifts. What’s up: 🔺 Tariffs’ impact🔺 Retail media moves🔺 Sports as a retail […]