October 18, 2021October 18, 2021Industry Research, Strategy, Tech

Ultra-Fast Food

10-minute grocery delivery? The market for instant home delivery is booming in […]

October 12, 2021October 12, 2021Strategy

Walmart’s Partnerships Boost Retail Power

Walmart wants to win. Bold partnerships improve its competitiveness by accessing partners’ competencies, […]

September 6, 2021September 7, 2021CPG, Industry Research, Retail, Strategy, Uncategorized

2021 Retail Risks

Retail’s getting riskier. Here are 5 risks that retailers, brands and their […]

July 4, 2021July 10, 2021Change Management, CPG, Customer Experience, Industry Research, Marketing, Retail, Tech

Jeff Bezos’ Retail Legacy

Jeff Bezos changed retail forever. By catering to us like royalty with […]

June 7, 2021June 7, 2021Change Management, CPG, Customer Experience, Industry Research, Marketing, Retail, Tech

Revisiting Retail’s Revolution

What keeps retail CEOs up at night … Let’s revisit this 2021 […]

May 31, 2021May 31, 2021Change Management, Content Marketing, CPG, Customer Experience, Industry Research, Marketing, Retail, Tech

1 Year Later – How Covid-19 Changed Global Retail

Retail looks different. Today marks one year since this piece initially went […]

May 26, 2021May 26, 2021Brand, Change Management, Content Marketing, CPG, Customer Experience, Industry Research, Marketing, Retail, Social Media, Tech

E-Commerce as Entertainment

E-commerce and entertainment keep converging. Today Amazon announced it’s buying MGM Studios, as […]

May 24, 2021May 25, 2021Change Management, Content Marketing, CPG, Customer Experience, Industry Research, Marketing, Retail, Social Media, Strategic Communications, Tech

Livestreaming Enlivens Retail

Retail goes live to air. Livestreaming helps retailers and brands: – Interact […]

May 2, 2021August 20, 2021Change Management, Customer Experience, Industry Research, Retail, Tech

E-Commerce Fuels Stores’ Evolution

What’s in store? E-commerce’s influence. Online shopping growth has forced retailers to […]

January 17, 2021January 17, 2021Change Management, CPG, Customer Experience, Industry Research, Marketing, Retail, Strategic Communications, Tech

Amazon 2021 Strategy Diamond

How Amazon keeps winning … As this framework (Hambrick & Frederickson’s Strategy […]

January 10, 2021January 10, 2021Change Management, Customer Experience, Industry Research, Retail, Social Media, Tech

Why Tech is Winning

Revenge of the nerds? The 43% surge in the tech-heavy NASDAQ index […]

November 15, 2020January 9, 2021Change Management, Customer Experience, Industry Research, Retail, Tech

2020 Retail Partnerships

Look who’s hooking up … These 2020 retail partnerships reveal where retail […]

November 1, 2020May 20, 2021Customer Experience, Industry Research, Marketing, Retail, Small Business, Tech

Social Commerce is the Future of Retail

Last week’s announcement of the new partnership between TikTok and Shopify dazzled […]

October 19, 2020January 9, 2021Case Studies, Change Management, Customer Experience, Industry Research, Marketing, Retail, Strategic Communications

Amazon SWOT Analysis (Q4)

Profitable pivots: 2020’s COVID-19 curveball rattled even the biggest retail leaders. In […]

October 16, 2020January 9, 2021CPG, Customer Experience, Industry Research, Marketing, Retail, Small Business, Tech

Why Small is BIG in 2020

Big retailers think small. As the 2020 holiday sales season kicks off, […]

September 7, 2020January 9, 2021Change Management, CPG, Customer Experience, Industry Research, Marketing, Retail, Tech

Global E-Commerce Boom

The future of retail is online. This year’s global pandemic has made […]

August 9, 2020March 3, 2021Customer Experience, Marketing, Retail, Tech

Amazon Gets Intimate

Oh baby: Amazon is getting intimate with us. It could be the […]

July 27, 2020January 9, 2021*Thought Leadership, Change Management, CPG, Customer Experience, Industry Research, Marketing, Public Relations (PR), Retail, Strategic Communications, Tech

2020 Retail Trends

According to Stats Canada, Canadians caused a 99% surge in online purchases […]

June 28, 2020January 9, 2021*Thought Leadership, Change Management, CPG, Industry Research, Marketing, Public Relations (PR), Retail, Strategic Communications, Tech

Amazon’s Path to Post-Pandemic Prosperity

This infographic’s alternative title could easily be Why Jeff Bezos Will be […]

June 15, 2020January 9, 2021*Thought Leadership, CPG, Customer Experience, Industry Research, Retail, Small Business, Social Media, Strategic Communications, Tech

E-Commerce Gets Spicy!

Today’s announcement of Walmart’s strategic partnership with e-commerce superstar Shopify is shaking […]