What. A. Year.
Let’s look at COVID-19’s profound influence on global retail over the past 12 months, including 5 mega-trends.
So much has changed in so little time.
2. STORES ARE RESILIENT
Brick-and-mortar stores faced capacity constraints yet their appeal is inextinguishable.
3. TECH IS UNSTOPPABLE
Automating traditional retail processes has made the industry more efficient.
What trends would you add?
How COVID-19 Changed the Face of Global Retail
2021 Retail Tech Trends