How COVID-19 Changed the Face of Global Retail

COVID-19 has changed the face of retail.

This year’s pandemic has affected retail companies across channels and around the world.

This infographic shows how global retailers – including Amazon, Sephora, Lululemon, Tesco, and Alibaba – are adapting to consumer needs and coronavirus complexities.

Overall themes include:


Keeping consumers and workers safe remains paramount.


The accelerated adoption of diverse technology is bridging the gap between consumers and companies. 


A spirit of perseverance among nimble companies and dedicated workers keeps retail moving.

Which retail companies do you think have adapted well to 2020’s COVID-19 curveball?

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