How Covid-19 Changed the Global Face of Retail. 5 Years Later We Check In

5 years ago, retail changed.

The Covid-19 pandemic:

📈 Catapulted e-commerce as a retail essential
🚗 Made curbside service a differentiator
🌟 Turned store associates into heroes


While many changes have since reverted (such as directional floor markers in store aisles), several shifts (including cashless and contactless pay) remain.


How else did the COVID-19 pandemic change the face of global retail?

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Related:
Walmart’s Pandemic Partnerships
Shopify’s Pandemic Partnerships
Amazon’s Pandemic Partnerships
Pandemic Bestsellers
2020 Bestsellers

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