How Retail Giants Compete
January 31, 2021
Rivals reveal where retail is heading.
This final post in a series highlights how Amazon and Walmart lead with their strengths to earn lucrative consumer loyalty.
– Amazon’s tech mastery delights consumers
– Walmart’s low-cost leadership saves shoppers money
– Both want to wow young, urban adults with e-commerce
Walmart’s supplier diversity efforts reflect its audience’s need for more variety
Amazon gets closer to communities of sports lovers (NFL, Six Nations rugby, Seattle Kraken)