2022 Retail Strategy Trends

What’s fuelling retail strategy?

Overall, companies are investing in a superior customer experience in 2022 through:

RISK MITIGATION: Building local and global networks to protect business continuity

ROBUST OMNICHANNEL: Balancing physical assets and digital capabilities

CUSTOMER-CENTRICITY: Adapting to shifting consumer needs

What trends would you add?

Stay tuned for Retail 2022: Porter’s 5 Forces.

2022 Retail PEST Analysis
2021 Retail Risks