1 Year Later – How Covid-19 Changed Global Retail
May 31, 2021
Retail looks different.
Today marks one year since this piece initially went live, so let’s see which changes have stuck.
E-commerce & e-grocery explosion
Home delivery boom time
BOPIS & curbside pickup
Cashless is king
Digital magnetism like AR & livestreaming
Most of these changes support online shopping and stores’ emerging role as omnichannel assets.
What other changes have you noticed?